Invoicing Software Built for
IT Service Providers

Every Managed Service Detail, Captured on Every Invoice

From monthly retainers and help desk hours to device counts and SLA tiers, ServiceInvoicing lets you document the full scope of every managed services engagement.

• Log SLA tier, device count, and contract type on every invoice
• Track help desk hours and ticket volume alongside recurring fees
• Capture response time commitments and warranty terms per client
• Itemize one-time project work separately from monthly recurring charges

Monthly Retainer & SLA Billing

Capture SLA tier, device counts, included ticket hours, and response time commitments on every recurring invoice so clients always understand what they're paying for.

Build Your Own Schema

Build custom schemas for one-time projects, network deployments, security audits, or any specialty service your MSP delivers — tailored to your exact workflow.

Customize Every Invoice

Choose your PDF theme, toggle which business details appear, set a default tax rate, and pre-select your preferred schema so every invoice starts perfectly.

Client Address Book

Store business name, contact, phone, email, and address once. Pull it up on any new invoice instantly.

Invoice History

Every invoice ever created is stored and searchable. Go back and reference any job, any client, any date.

Payment Status Tracking

Mark invoices as Draft, Pending, Paid, or Overdue. See at a glance what you're waiting on and what's been collected.

PDF Download

Every invoice generates a clean, print-ready PDF. Email it, print it, or save it to your records.

Real Numbers for Your MSP Business

When tax season rolls around — or you just want to know how the business is doing — the Reports section has you covered.

• Revenue summaries by date range
• Filter by client or invoice status
• See total billed, collected, and outstanding
• Export data for your accountant or bookkeeper
• Spot your most valuable clients at a glance

Add Your Service Desk Team

Invite technicians and account managers to create invoices and manage client records under your MSP account so every engagement is billed consistently, no matter who handled the ticket.

• Invite employees by email — they sign in with their own account
• Employees access your client list and invoice history
• All invoices created by employees appear under your account
• Employee access is limited to clients and invoicing only
• Revoke access at any time from your Settings

Capture SLA tier, device count, ticket volume, and response time commitments directly on the invoice so clients always understand the scope of their managed services agreement.

Separate your monthly retainer fees from one-time project charges on a single clean invoice — no more clients confused about why their bill changed.

Send polished, branded invoices that reflect the professionalism of your managed services brand and build trust with decision-makers at every client organization.

Pull up a client, add your recurring line items, fill in this month's ticket count, and send — the whole process takes under 5 minutes even at the end of a long service day.

Every invoice ever sent to every client is stored and searchable, making it easy to reference service history, resolve billing disputes, and prepare for contract renewals.

See your monthly recurring revenue, outstanding balances, and total collected at a glance so you always know the financial health of your managed services portfolio.